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Bouncing Forward

Bouncing Forward

Terms of Use

Last updated: 11 September 2026

These are the terms for using bouncing-forward.com and everything on it. By using the site you agree to them. They are written to be read, not skipped. If you have a question, write to info@bouncing-forward.com.

1. Who we are

This site is operated by 86400. By using it, or by buying anything on it, you agree to what follows. If you do not agree, please do not use the site. You can reach us any time at info@bouncing-forward.com.

2. What Bouncing Forward is, and is not

Bouncing Forward is a book, a framework and a set of tools to help people move forward after a setback. It is built on Maher’s own experience.

It is not therapy, counseling or medical care, and it is not a substitute for any of them. If you are in crisis or thinking of harming yourself, please contact a doctor, a crisis line or emergency services in your country now. Nothing on this site is a diagnosis or a treatment.

3. Free, All In and Premium

Free. The blog, the stories, the course introduction, the first chapter of the book, the 7 Step Journal and the two-minute Where’s Here? check are free to everyone. No account is needed.

All In. All In is free. It opens when you take the Full Assessment. Your answers stay on your device. All In content is for your personal use.

Premium — the Book Package. The Book Package costs $9.99, paid once. It includes the complete downloadable book, the companion workbook and everything in All In, and it opens when you log in to your account. Prices are in US dollars and may change; the price shown at the time you buy is the price you pay.

Printed books. The printed book and workbook are sold by Amazon under Amazon’s own terms.

4. Your account

  • You need an account to open the Book Package. You must give a real email address and keep your password to yourself.
  • Your account is for you only. Do not share your login or the downloads with other people.
  • You are responsible for what happens under your login. Tell us straight away if you think someone else is using it.
  • We can close an account that breaks these terms.

5. Payments and refunds

Payment for the Book Package is taken by Stripe. We never see your card details.

If a payment goes through and the Book Package does not open, write to info@bouncing-forward.com and we will fix it or refund you.

6. What you may and may not do with our content

Everything on this site — the book, the workbook, the course videos, the journals, the letters, the assessments, the text and the pictures — belongs to Maher Kaddoura and Bouncing Forward and is protected by copyright.

You may:

  • read, watch, download and print it for your own personal use;
  • share a link to any page on the site;
  • quote a short passage, with credit to Bouncing Forward.

You may not:

  • copy, sell, rent, share or post the book, workbook, course, journals or letters, in whole or in part;
  • use the Bouncing Forward name, the framework or the materials to run workshops, courses or programs without our written agreement (see Enterprise, or write to us);
  • remove our name or copyright notice from anything you download.

7. Your story and what you send us

If you send us your story, a comment or a message, you keep ownership of it. You give us permission to use it on the site and in our materials, with your name if you agree, or without your name if you prefer. We will always ask before we publish a story. Please do not send us anything that belongs to someone else or that could harm another person.

8. Emails

When you sign up for the weekly note or the Monthly Letter, we will email you. You can stop at any time by clicking unsubscribe at the bottom of any email. See our Privacy Policy for how we handle your details.

9. Workshops and Enterprise

Workshops, webinars and programs for organizations are arranged separately, in writing, with their own dates, fees and terms. Nothing on the Enterprise page is a binding offer until we have agreed it with you.

10. Things we cannot promise

  • We do our best to keep the site accurate and working, but we cannot promise it will always be available or free of mistakes.
  • What you get from Bouncing Forward depends on you. We cannot promise a particular result.
  • To the extent the law allows, we are not responsible for any loss that comes from using the site or relying on anything on it.
  • Links to other sites are there to help you. We are not responsible for those sites.

11. Changes

We may update these terms. The date at the top will change when we do. If you keep using the site after that, the new terms apply.

12. Contact

Questions about these terms: info@bouncing-forward.com

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